Gold lovers, May is YOUR month at Jewelry Television and JTV.com. Our jewelry line up includes solid gold jewelry, gold over sterling silver, and many other gold jewelry options that can make owning new gold jewelry affordable. With gold prices soaring, the Jewelry Television team has worked hard to bring you the best possible pricing for bold gold looks as well as classic styles. Look for exciting new gold jewelry styles in our Color & Karat Event on May 1; Gold Kickoff event on May 4; Morganite on May 6; Moda Italia: The Best of the Vicenza Gold Fair May 13 & 14; Stratify on May 16; Best Friends Diamond Weekend May 19 & 20; Semi-Annual Tanzanite Event on May 18 - 20; and our ever-popular Memorial Day Red, White & Blue Tag Sale May 26-28. Gemstone collectors, keep an eye on jtv.com for special selections of Chrome Diopside, Tanzanite, and Royal Kalahandi Iolite, just to name a few.
Jewelry Television's mission has always been to "open the world of jewelry and gemstones to everyone," and our JTV.com Learning Library catalogs many fascinating articles by industry leaders including JTV co-founder Jerry Sisk and articles from the prestigious GIA (Gemological Institute of America). You can learn more about The Wonders of Gold and Gold Alloying, as well as scan fascinating educational materials on gemology, gemstone treatments, gemstone and jewelry history and lore, and much more in the JTV Learning Library, only on jtv.com! Click this link to go to the JTV.com Learning Library.
And speaking of gold, did you know that Jewelry Television offers a gold exchange program called JTV Gold Exchange? With so many "gold buying" programs out there, we wanted to be sure our customers were getting the best price possible for their broken and unwanted gold jewelry--so we created our own program just for you! Best of all--it's as simple as 1, 2, 3. #1: Request a free gold packet. #2: Send in your gold. #3: Receive our offer. It all takes place in just days. Click this link for more information: JTV Gold Exchange.
April 3, 2012 review from a customer on the JTV Gold Exchange
"I dropped my gold packet off in a Fed-Ex drop-box on Mon. at 4PM, and I was watching the video of it being opened the very next day! I wasn't expecting alot of money, maybe 1/6th of the current RETAIL value. I figured selling my old, broken gold to JTV would get me just slightly more than a pawn shop, and JTV is certainly more reputable, but I was very surprised and happy to be offered twice what I expected!!! I accepted the offer immediately! Don't hesitate, they give you plenty of options to decline their offer and get your gold back." - SparkleWhileYouCan, Gettysburg, PA
Read More Customer Reviews on the JTV Gold Exchange here.
Another busy day ahead in Tucson! Each morning the Jewelry Television buying team meets for breakfast to trade information, update the group on new buys/opportunities, and what points to follow up on. This first photo (left) shows two of our three founders--Jerry Sisk and Bob Hall--strategizing on the activities of the day. This next photo (right) shows one of our Gemstone Buyers,George Williams, sharing a new stone discovery with one of the JTV Jewelry Buyers, Angela Patterson-Caldwell.
My first stop of the day was the Cathedral of Saint Augustine which has history dating back to 1776. This beautiful structure has intricate designs in it's elaborate cast stone façade. The architecture is striking and very elegantly executed.
We chose this location to shoot some promotional spots for our new Diamond designer collection "Paul Klecka Signatures". Paul (pictured right) is an award winning designer with awards from DeBeers, the AGTA Spectrum awards and more. His product has been featured in Neiman Marcus and Saks Fifth Avenue!
These are a few behind the scenes pictures of Paul being filmed talking about his inspirations and the direction of his new exclusive collection for JTV. I also captured some behind the scenes images of Paul sourcing Diamonds for his designs to be launched in April. (Editor's note: See all of Dan's behind-the-scenes photos from Tucson on facebook.com/jewelrytelevision in the JTV "Treasures from Tucson 2012" photo album.)
Our talented guest expert Judy Crowell has come to Tucson to seek new designs, gemstones, and understand product and fashion trends for her "Stratify Jewelry Collection" which is exclusive to JTV. In these pictures you see Judy (pictured below left, second from left and also on right) studying new ring models for consideration as a part of her collection. You also see her working closely with one of our valued vendor partners, and learning more about beautiful Ethiopian Opals.
My next blog will have exclusive SNEAK PEEKS of jewelry coming up during our Tucson Event, which begins Saturday, February 4th on Jewelry Television and JTV.com. You can pre-shop some of the newest items now on jtv.com! (Editor's note: See all of Dan's behind-the-scenes photos from Tucson on facebook.com/jewelrytelevision in the JTV "Treasures from Tucson 2012" photo album.)
The results are in! JTV Gold Exchange offers you more than 6 major competitors for your unwanted gold and platinum. If you've ever considered using a gold exchange program, watch this video and learn why you should give JTV Gold Exchange a try.
A program you can trust, JTV Gold Exchange is fast, easy and free! Just go to jtvgold.com to request your packet and you're only days away from receiving your cash offer. Why wait?
Dana here, JTV.com's Community Manager. I hope you're all enjoying a safe and happy Labor Day weekend! (Perhaps you're enjoying FREE SHIPPING all day today on Jewelry Television and JTV.com.)
I've been using a quiet day around the office to catch up on some things, including some research on customer response regarding the JTV Gold Exchange. Personally, I know our gold buyback program offers a great service to our customers with offers that are in most cases far above our competition. But I must say, I'm really blown away by how highly the customers are rating their experience with jtvgold.com!
Of the customers surveyed about their experience with JTV Gold Exchange:
- Over 99% would recommend us to their friends and families! - Over 97% are satisfied with their experience! - Over 97% would use the service in the future!
Now I know what you might be thinking--"Yeah, but it's so much trouble" or "I don't have that much gold to sell" and so on. Well, 99% of our customers say the process is "convenient" and they keep telling us how pleased they are with the offer on what they sent in. We're thrilled with the response!
So if you've been thinking about turning that outdated jewelry, onesie earring or broken necklace into money you can use for whatever--now's the time. Just go to jtvgold.com and request your packet today. It's easy, risk-free and fast!
If you're anything like me, you read the customer reviews before taking the plunge to buy an item or try a new service. (That's one of the reasons jtv.com has a Ratings & Reviews service that allows customers to post feedback on our product offerings). I thought those of you interested in converting your broken jewelry and unwanted gold into cash might be interested in reading what some the JTV Gold Exchange customers are saying about their experience with the program. Below are just a few of the comments we recently received:
"This was the easiest process I have ever been involved with. Simple instructions, ease of mailing, almost instant checking of my items once received and an immediate offer. Once I accepted I received the check within days. Was really surprised at the amount offered. I feel like I made a very good decision to go with JTV Gold Exchange."
"I am a loyal customer and advocate of JTV for ~4.5 years. The JTV Gold Exchange is representative of the overall integrity of JTV. I think the program, its implementation, and documentation are focused on customer satisfaction and fair trade. My trust in JTV is solid."
"I've done business with JTV for about 10 years and have always been satisfied, but I do not trust all the other TV ads, if you had not offered this service I would still have my broken stuff."
"I always trust JTV and never would have done this otherwise. I had intended to melt it down at some point and make my own jewelry piece from it. Trying to save money now, this allows me to use "old" money for something we need repaired."
"JTV is the best! I have ordered everything from gemstones to your jewelry and have been very happy with everything that I have received. I knew using your gold exchange program would be a very simple and easy process. KEEP UP THE GOOD WORK JTV."
Here at Jewelry Television and jtv.com, we are thrilled with the accolades the JTV Gold Exchange is receiving. We work hard to be the best gold exchange service available! With the price of gold being what it is, there's no time like the present to request your no-risk packet at jtvgold.com. And if you decide to use the JTV Gold Exchange program, be sure to let us know about your experience as well!
Many of you are interested in how the gold sent to JTV Gold Exchange is refined. We took our cameras inside the refinery for an up close look at the process.
I hope you enjoyed this behind-the-scenes look with JTV Gold Exchange! To receive a packet to send in your unwanted gold or platinum simply visit jtvgold.com and fill out the request form. (I received my packet in just 2 days).
Hi, everyone. We've been getting tons of response to our JTV Gold Exchange and we're excited that customers are pleased with our new service. Several questions keep coming up and we thought we would take the time to answer some of them in the blog.
Is my gold insured?
Yes, JTV Gold Exchange will
insure your packet for up to $500.00. In the event you feel that your
packet needs additional coverage, you can use a second packet or
contact our service center at 1-800-913-8113.
How will I be paid?
When your offer is ready,
you will be contacted by us, either by phone or email. If you decide to
accept the offer, a check will be cut and mailed out to you via US
Postal Service 1st class mail.
What happens once I accept the offer for the gold I send?
Once
our offer is accepted and you receive the check, your gold and/or
platinum will be melted within 12 days of acceptance of the offer.
What if I decide not to accept the offer amount?
If for some reason you are unhappy with the amount offered, you can
decline the offer, and all of your items will be returned to you at no
cost to you.
Is there someone I can talk to concerning my packet or offer?
Yes.
There is someone available to help you throughout the entire process.
You may either send an email to jtvgold@jtv.com or call 1-800-913-8113
and select option 2 from the menu. Please note: the customer service
hours are Monday through Friday from 9AM to 7PM, Eastern Time.
How much gold jewelry and other items can I send?
We will purchase any amount of gold or platinum jewelry you wish to sell up to $2,500 per shipment. If you believe your items are valued at over $500.00, please call for special insurance and shipping arrangements. In addition if you have more items than the supplied bag will hold or if the items you are submitting are large and bulky, please call us at 1-800-913-8113.
How do I ship my gold jewelry to you?
First complete the request form for the JTV Gold Exchange program at www.jtvgold.com or contact us at 1-800-913-8113 to order a packet. The packet will be shipped to the address you provide. Then, simply place your items into the sealable plastic bag and follow our easy instructions. Take your package to the nearest FedEx® shipping location. Click here to find a FedEx® shipping location near you. You may also call and arrange a free pickup by calling 1-800-GOFEDEX (subject to availability). Does it cost me anything to send you my unwanted jewelry?
No. As long as you use the prepaid envelope we provide, all shipping expenses are paid for by ®JTV Gold Exchange .
Why is it better to provide an email address?
Although it is not required, providing an email as your primary method of contact will allow us to communicate with you on a timely and frequent basis. By providing us your email, you will be able to track your gold or platinum throughout the process, including viewing a video of your items being weighed and sorted.
What if I do not provide an email address?
You will be contacted once your gold or platinum has been assessed for its value. Once the value has been established, we will contact you with the offer.
How will I know when JTV Gold Exchange receives my packet?
If you supplied an email address with your initial order or included it on the packing slip, we will send you an email once we receive your packet.
Another option is to write down the tracking number that is printed on the outer envelope provided in your packet. This number can be tracked by either going to www.fedex.com or by calling 1-800-GOFEDEX.
Can I send my items back via mail or another carrier?
We only accept packages that we have assigned a unique identification number. This number is generated either by you completing the on-line registration or calling into our service center. If you would rather use a different package than the one supplied with the packet please affix the supplied label to your package making sure that the bar code and address is still readable. The mailing address for all packages is:
Processing Center 500 Quality Blvd. Fairfield, OH 45014
Why should I sell my unwanted gold and platinum today?There
has never been a better time to sell your unwanted or broken gold or
platinum items. Gold prices have recently hit very high levels, and the
market continues to stay strong. The price of platinum has also
increased dramatically.
Want to read the answers to all of our Frequently Asked Questions? Visit jtvgold.com
to read more about the program, request a free packet and information
or to view informational video.
Hello, everyone! Dana here, Community Manager for jtv.com. I'm excited to share with you an in depth interview with Tim Engle, President of the JTV Gold Exchange--a new program offering incredible rates for your unwanted gold and platinum. We discussed everything from the London Afternoon Fix to pennyweights. Never heard of either? Well, read on....
Tim Engle discusses the JTV Gold Exchange
Q: Tim, tell us why JTV felt it important to offer a gold exchange program?
A: With so many gold buying services popping up, we knew that many of the options available may be confusing to our customers. We wanted to offer a program they could trust. At JTV our goal has always been to offer our customers unparalleled value when you buy. The JTV Gold Exchange is a logical extension to that goal in that we now offer unparalleled value when you sell.
Q: Gold programs seem to be everywhere nowadays! What caused the emergence of so many companies offering this type of service?
A: I guess you could say it’s the perfect storm. Gold prices have skyrocketed; the economy has gotten worse; people have lost jobs and discretionary income has been pushed aside. Many people bought jewelry when gold was at $200 to $300 per ounce and now it’s hovering around $1,000 per ounce. It’s easy to see how people could sell their unwanted precious metals for a profit and why there are several companies now offering the service.
Q: How does the JTV Gold Exchange program differ from other gold buying programs?
A: We are different in several areas. 1) Our customers already know us. Over the past 16 years we’ve built a brand our customers can trust. 2) Our offers are as high, and in most cases, higher than our competitors. 3) We allow you to track your package through the entire process including the use of a sophisticated video process. 4) There is no cost to the customer to participate in the program. 5) We offer a full service call center and website support, both to request packets and to accept or reject an offer. 6) As always, we strive to educate, so our processes are very transparent to the customer.
Q: Why do you ask that gemstones be removed from jewelry before sending in the packet?
A: Two reasons: First, the refining process doesn’t allow for the return of gemstones. Secondly, we choose not to value gemstones in this process. We recommend that the customer remove any gemstones and keep them to reset or to add to their gemstone collection.
Q: How does JTV Gold Exchange calculate the cash value for my items?
A: There are three factors we consider:
1. The price of gold or platinum as quoted by the London Afternoon Fix on the business day the packet is received. 2. The karat content of your gold, which is a percentage of 24 karat:
- 10kt is 41.6% pure gold - 14kt is 58.3% pure gold - 18kt is 75% pure gold - 22kt is 91.7% pure gold - 24kt is 100% pure gold 3. The actual weight of your items.
Q: What in the world is a pennyweight?
A: Gold is usually tracked and sold internationally on a per ounce basis but since most jewelry items weigh far less than an ounce, two smaller measurement terms are used in our Industry; grams and pennyweights. We use pennyweights at JTV Gold Exchange.
As a quick reference: 20 pennyweights = 1 troy ounce of gold 31.1 grams = 1 troy ounce of gold 1 pennyweight = 1.555 grams
Q: Is there any gold that you won’t accept?
A: Yes. We do not accept gold coins or bullion as they are worth more in their present state and we cannot give you the value you deserve on these items. Also, we are not accepting silver of any kind. Timepieces, although some do contain gold, are not accepted. Lastly, we won’t accept items that contain price or manufacturing tags.
Q: Give us some examples of what people might send in.
A: Most people have an assortment of gold and/or platinum they don’t know what to do with. Maybe it’s a kinked chain, a dented bracelet, a stretched omega, or simply something that holds no sentimental value—those are just a few examples of what a customer might want to send.
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Wanna know more? Just go to jtvgold.com to watch instructional videos, request a packet and more. Remember, there's no cost to you and no obligation, so why not check it out? I've ordered my packet!
